HomeFulfillment Policy

Fulfillment Policy

1. Overview

Strivondigital LLC (“we”, “us”, or “our”) is committed to delivering high-quality digital products and ensuring a smooth purchase and delivery experience. This Fulfillment Policy outlines how orders are processed, delivered, supported, and handled in compliance with industry standards and payment processor requirements, including Stripe’s Terms of Service.

All products sold on https://strivondigital.com/ are digital and delivered electronically.

2. Digital Product Delivery

All products are delivered instantly and digitally after a successful payment. This includes, but is not limited to:

  • Notion templates
  • Google Sheets tools
  • Digital bundles (PDF, ZIP files, or download links)
  • Online toolkits
  • Digital resources and growth systems

Upon payment confirmation, you will automatically receive:

  • An on-screen purchase confirmation
  • An email receipt
  • A secure download link or access instructions

Delivery Time: Immediate
If you do not receive your product within 15 minutes, please contact us at support@strivondigital.com and include your order number for faster assistance.

3. Order Confirmation

After completing your purchase, you will receive an email containing:

  • Product name and details
  • Payment summary
  • Download link(s)
  • Access or usage instructions

If the email does not appear in your inbox, please:

  1. Check your spam or promotions folder
  2. Add support@strivondigital.com to your safe senders list
  3. Contact us if the issue persists

4. Failed or Delayed Deliveries

If a delivery issue occurs due to email delays, server errors, or technical problems:

  • We will manually re-send your product within 12 hours
  • If needed, we will provide an alternate secure delivery method (direct file link, temporary access link, or manual sending)

We guarantee that you will receive your purchased digital item in a timely manner.

5. Refund Eligibility

Strivondigital LLC offers a 14-day refund window for eligible cases.

Refunds may be granted if:

  • You did not receive your product within 24 hours and support confirmation was made
  • The product is defective, corrupted, or incomplete
  • A duplicate purchase was made in error

Refunds will not be granted for:

  • Change of mind
  • User error or incompatibility with tools not listed in the product description
  • Requests made after significant use, download, or access of the product
  • Failure to read product details before purchase

We encourage customers to review product descriptions carefully before checkout.

6. Customer Support

We prioritize excellent customer service and fast assistance.

For any issues related to:

  • Download errors
  • Access problems
  • Missing delivery
  • Product usability questions

Please contact us:

📧 Email: support@strivondigital.com
📞 Phone: +1 (505) 378-4258
⏳ Response Time: 12–24 business hours

7. Contact Information

Strivondigital LLC
8206 LOUISIANA BLVD NE, STE A #7714
ALBUQUERQUE, NM 87113
United States